Job Description

Internal Job Number: P04931CT

Description:

This recruitment will be used to fill one full-time, academic year, 10-month, Administrative Program Assistant position for University Housing and Dining Services at Oregon State University ( OSU ).

UHDS' vision is to engage our students, enrich their lives, and help them thrive. UHDS strives to provide students, faculty, staff, and guests with safe, economical, convenient, and comfortable living and dining options, and the department works to maintain the highest educational and service standards. On the Corvallis Campus, UHDS houses 5,000 students and offers a variety of living and dining options in 16 residence halls, three dining centers, three satellite locations, catering, and two apartment complexes. UHDS is an auxiliary enterprise and is funded solely by customers who use our services – we receive no State or General Fund allocation. UHDS is committed to an appreciation for diversity and fosters an open, respectful, and enjoyable living, learning, and working environment.

UHDS staff members are expected to demonstrate a personal and professional commitment to providing excellent customer service. Creating inclusive, welcoming, and safe environments are core values of University Housing & Dining Services.

This position will adhere to all OSU and UHDS policies and procedures. This position will have access to detailed personally identifiable information about students, faculty, staff, or alumni which might enable identity theft and is required to work in and have access to student rooms and community areas of student residences while occupied by students, therefore this position requires a background check.

The Administrative Program Assistant position assists the Operations Manager for Resident Services & Apartment Assignments Coordinator with the ongoing direction and operation of the UHDS Service Center program. The UHDS Service Centers serve as the main customer service point for students living on campus, handling mail, packages, and keys for 5,000+ students. The Service Center program employs three Administrative Program Assistants, each of whom has a primary Residence Complex Service Center that they provide leadership and oversight for, however the Administrative Program Assistants can expect to work at any of the five UHDS Service Centers based on the business needs of UHDS .

This position is responsible for administration and records management of the UHDS resident room key and electronic access systems and the mail/package tracking systems for on-campus residents. This position provides customer service functions by answering the main office phone, receiving and distributing emails from the general inbox, and interacting in person with vendors, campus partners, UHDS staff members, and residents. This position is the primary point of contact for the regular check in/out of keys and electronic access devices to on campus residents and part of the resident check in/out process, as well as entering information into key and access tracking systems. This position is also the primary point of contact for all mailing functions at the Service Center, including receipt, processing, troubleshooting, and distribution of USPS and private carrier deliveries. In addition, this position may provide administrative, logistical, and project work support for other members of the UHDS Operations team.

Minimum Qualifications (Staff) / Guidelines (Faculty):

Three years of office experience which included two years at full performance level and experience generating documents; and Lead work responsibility or coordination of office procedures.

Requirements :

• Demonstrated ability to communicate successfully and inclusively, both in writing and verbally, with a diverse audience.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Type:

This position works in a customer-facing office environment within the five UHDS Service Centers. Work location may vary depending on staffing needs. Typical schedule is M-F 8am – 5pm, however alternative working days/hours may be approved depending on departmental needs. Work is performed on-site.

This position may be required to work evenings and/or weekends during critical times of the year, such as Fall move-in, Spring move-out, and term-to-term transitions.

This position will require the ability to lift and stack packages in the course of daily duties, and the ability to move from one work-site to another in different areas of campus as needed. Must be able to lift items weighing up to 30 pounds and roll carts containing items up to 50 pounds.

About Oregon State University

Oregon State is a leading research university located in one of the safest, smartest, greenest small cities in the nation. Situated 90 miles south of Portland, and an hour from the Cascades or the Pacific Coast, Corvallis is the perfect home base for exploring Oregon's natural wonders. Oregon State University has always been a place with a purpose - making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality.Founded in 1868, Oregon State is the state's Land Grant university and is one of only two universities in the U.S. to have Sea Grant, Space Grant and Sun Grant designations. Oregon State is also the only university in Oregon to hold both the Carnegie Foundation's top designation for research institutions and its prestigious Community Engagement classification.As Oregon's leading public research university, with $261.7 million in external funding in the 2011 fiscal year, Oregon State's impact reaches across the state and beyond. With 12 colleges, 15 Agricultural Experiment Stations, 35 county Extension off ... ices, the Hatfield Marine Sciences Center in Newport and OSU-Cascades in Bend, Oregon, State has a presence in every one of Oregon's 36 counties, with a statewide economic footprint of $2.06 billion. Oregon State welcomes a diverse student body of over 26,000 students from across Oregon, all 50 states and more than 100 countries. They can choose from more than 200 undergraduate and more than 80 graduate degree programs, including over 30 degrees online offered through Oregon State Ecampus. Oregon State increasingly attracts high-achieving students, with nationally recognized programs in areas such as conservation biology, agricultural sciences, nuclear engineering, forestry, fisheries and wildlife management, community health, pharmacy and zoology. Oregon State also ranks high in sustainability, fourth among universities nationwide for using renewable energy and first in the Pac-12 Conference. And our students literally help power the university: 22 exercise machines at Oregon State University has always been a place with a purpose - making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality. For more information visit 400-acre main campus in Corvallis includes a Historic District, making Oregon State one of only a handful of U.S. university campuses listed on the National Register of Historic Places. The district includes such icons as Weatherford Hall, the Memorial Union and Benton Hall, the oldest building on the oldest building on campus.OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

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Job Tags

Full time, Weekend work, Afternoon shift,

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