Body Shop Manager Job at Serra Chevrolet, Alabama

SXVXR3dZSGdjS3BBRmYzMkx5VVBhMEd1
  • Serra Chevrolet
  • Alabama

Job Description

Job Summary: We are looking for a Body Shop Manager to join our growing team! The right candidate has a strong background in automotive repair management and customer service. The day-to-day duties of this role include maintaining strong relationships with customers, crafting goals for the department, and staying up to date on new product features. Benefits* Competitive pay

  • Medical, dental, and vision insurance
  • Life insurance
  • 401k

* PTO

  • Employee discounts
  • Career growth opportunities
Responsibilities* Assist customers in servicing, repairing and explaining each repair needed
  • Understand customer; match requirements and concerns to various service options
  • Explain service being performed and keep customer informed and updated throughout the service of their vehicle
  • Stay up to date on new products, features, accessories and attending product training as required
  • Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
  • Hire and supervise all body shop department personnel, as well as monitor their performance in servicing customers
  • Craft goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business
  • Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Qualifications* A minimum of 3 years of experience as a body shop manager
  • Strong focus on providing excellent customer service
  • High school diploma or higher education
  • Clean driving record & valid driver's license
  • Driven personality, eager to improve and able to work within and support internal teams
About Us: Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are proud to represent the world's best automotive brands through our locations across Central Alabama and Michigan. Our mission is to provide everyone with a better automotive buying and ownership experience, and we are always looking for the right team members to help us make that possible! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

Princeton University

Associate Professional Specialist | Princeton University Job at Princeton University

 ...Position: Associate Professional Specialist Description: The Department of Geosciences at Princeton University has an...  ...receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression... 

Realty One Group

Real Estate Home Sales Representative Job at Realty One Group

The Inside Sales Agent works inside our Real Estate Office (Las Vegas) answering home buyer and seller online inquiries and booking appointments. A great way to learn about Residential Real Estate and earn an income in the process!Join our fun and energetic team... 

Two95 International Inc.

Java Developer - Walnut Creek, CA - Rate Open Job at Two95 International Inc.

 ...enthusiastic and self-starter ~ Experience with Kafka, NoSQL database is a plus. ~ Exposure to JBoss Fuse, Apache Camel or MuleSoft highly desired. ~ Experience working with Amazon Web Services (AWS) tools Docker, ECS, S3 etc. ~ Experience building CI/CD... 

R&M Management

Sports-Minded Management Trainee Job at R&M Management

 ...a need for strong leadership and management, so were actively searching for a Sports-Minded Management Trainee to assist...  ...Trainee is to work alongside our senior level marketing and sales staff and...  ...-term scale This role is an entry level position with significant opportunities... 

FAAC Technologies

Legal Intern Job at FAAC Technologies

 ...Responsibilities: Verify and analyze documents, contract and legal acts Conducting legal research, drafting legal opinion Input, update and maintain data held in the Legal Management System Assisting with presentations and training delivery Participate...