Who We're Looking For:
We are looking to add a hardworking CSS with a consistently positive attitude to our support team, who can be relied upon to handle Level 1 customer support for our customers. Our support team primarily lives out of Intercom and Zendesk, where we solve Level 1 chats and tickets and promptly escalate more complex inquiries to our Level 2 Technical Support team.
The ideal candidate for this position is a self-starter with consistent work ethic, especially when nobody is watching. The ideal candidate for this position also demonstrates strong interpersonal skills, patience and optimism, good technical skills/instincts, and the ability to learn our tech/product relatively independently and quickly.
What is Kixie?
Kixie is a venture backed start-up in Santa Monica funded by a top LA Venture Capital Firm (Mucker Capital). Kixie is a cloud-based phone and texting solution that helps sales teams connect with their leads - and support teams stay on top of their customers. We integrate richly and easily with any CRM, and leverage key moments of the customer journey to prompt sales reps to take action right away - and at exactly the right time. We boast the finest team of customer success reps in the SaaS industry, and make our home in sunny Santa Monica near the beach.
The Basics:
This position is in-office, not remote. We're looking for hardworking local candidates who can make the drive to Santa Monica, and want to be working at a buzzing, lively office every day.
The Customer Support Specialist role is a great opportunity to gain experience and grow professionally at a healthy, lively tech startup and hone valuable CS skills that will serve you well in your future. At least 1 year of past experience in a client-facing role is preferred, but not necessary.
Responsibilities:
Requirements
Benefits
...sister agency, This is Hello! For role you will need to be located in LA* THE ROLE We are looking for an Associate Creative Director to join our squad of socially-led thinkers, doers and creators. You should be fluent in tasteful design and aesthetics, and have...
...Education and/or Experience: Minimum requirement Bachelor's degree(B.A.) from a four year... ...License/certificate endorsed in Special Education. Qualification Requirements... ...Along with parents and classroom teachers the Special Education teacher will assess...
...link below: Job Summary Summary: Works with warehouse associates to prepare and move merchandise in accordance with... ...documentation to facilitate the flow of merchandise through the Distribution Center. Performance directly impacts overall safety, cost and...
...employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. Employment Type: Full-Time Salary: $ 18.00 20.00 Per Hour
...Our client in Spartanburg, SC is seeking a Temporary Recruiter to produce 5-10 great hires during their assignment. This experienced technical recruiter will actively source for legal and IT related positions.Hours: 8am 5pm, Monday through FridaySchedule: Fully onsite...