Junior Infrastructure Engineer Job at Palmer Group, Des Moines, IA

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  • Palmer Group
  • Des Moines, IA

Job Description

Palmer Group is assisting a downtown insurance company in their search for a Junior Infrastructure Engineer to join their team on a hybrid schedule. The ideal candidate will have a strong technical and engineering mindset, with a focus on root cause analysis and problem ownership. If you are passionate about technology and eager to learn and grow, we encourage you to apply today! 

Work model:

  • Hybrid

What you will do:

  • Assist with implementing and supporting new and existing technologies in production
  • Maintain high levels of customer service by responding to business partners’ calls, emails, and instant messages
  • Interact directly with business partners to identify, research, document, design solutions, and resolve issues
  • Learn and contribute to understanding technical functionality, usability, design, security, and operation of supported systems
  • Research complex solutions independently and collaboratively in a fast-paced environment
  • Develop applications in a hybrid-Agile environment
  • Communicate technical concepts to business stakeholders and business objectives to technical teams across the organization
  • Train and educate users and initiate preventative technical measures when appropriate

What you need to be successful:

  • Associate or bachelor’s degree in technology, science, engineering, or a related field, or equivalent work experience
  • Relevant internship or experience in IT customer service, IT support, or IT troubleshooting roles
  • Strong technical and engineering mindset with a focus on root cause analysis and problem ownership
  • Interest or experience in application development with Microsoft Power Suite, Amazon Web Services (AWS), Salesforce, or other platforms
  • Strong problem-solving and conceptual skills
  • Excellent planning, organizational, analytical, decision-making, communication, and time management skills
  • Desire and ability to learn new technology and continuously grow, including collaborating with both IT and non-IT partners
  • Ability to maintain a high degree of accuracy and confidentiality
  • Basic knowledge of insurance and financial services products preferred

Benefits overview:

  • 401k
  • Major health insurances  
  • Employee Stock Ownership Plan (ESOP)  
  • Click here for a complete list of benefits 

Interested and qualified candidates can contact Paige Lauterbach at (515) 225-7000 or email plauterbach@thepalmergroup.com.

Ref: JOB-45505

Job Tags

Contract work, Work experience placement,

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