The Remote Yardi/SalesForce Analyst (Support/Admin) is responsible for providing support and maintenance for Yardi and SalesForce applications, including troubleshooting and resolving technical issues. The Analyst is also responsible for maintaining the accuracy of data in both systems, managing user accounts, and implementing enhancements or modifications to the system as needed. This position is remote and requires strong customer service, organizational, and communication skills.
This is a remote position, pay range is 80 - 95K.
Key Responsibilities
Maintain the accuracy of data in Yardi and SalesForce applications
Troubleshoot and resolve technical issues with Yardi and SalesForce applications
Develop and implement enhancements or modifications to the system
Manage user accounts
Provide technical support and customer service to end users
Monitor system performance and security
Follow established policies and procedures
Perform other related duties as assigned
Qualifications
Bachelors degree in Computer Science, Information Systems, or related field
Expertise with Yardi and SalesForce applications
Strong customer service, organizational, and communication skills
Ability to work independently and remotely
Ability to manage multiple projects simultaneously
Proficient in Microsoft Office Suite
Benefits
Applicants must be authorized to work in the U.S.
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