Job Description

Position: Senior Systems Administrator with Data Analyst Experience

Description: Seeking a Senior Systems Administrator with Data Analyst Experience to perform a hybrid role and join the IT Team.

The candidate will be required to critically think and engage with stakeholders across the organization to drive forward projects while protecting Company assets.

Responsibilities:

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, workstations, and networking equipment.
• Install and upgrade computer components and software. This includes but is not limited to endpoint and server patching, and Mobile Device Management.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
• Provide documentation and technical specifications to Project Team and Manager for planning/implementing of new or upgrades to IT infrastructure (hardware or software).
• Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Act as a trusted data visualization advisor to the team to drive business value.
• Lead technology projects and collaborate with employees to determine areas of improvement in relation to data or workflow.
• Visualize data with graphs, infographics, and other methods for better data delivery.
• Maintain databases and data systems by addressing errors and monitoring performance.
• Translate and convey complex technical information and procedures to audiences of varying skill levels, both written and orally.
• Take an active role in reviewing and recommending updates/upgrades to existing systems to improve performance.
• Actively participate in industry, COE, or other discipline-relevant groups/panels to stay ahead of industry trends and share best practices with the team.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
• Maintain a professional attitude while under stress.
• Exhibit reliability, confidentiality/trust, and multitasking abilities.

Minimum Qualifications:

• Bachelor’s degree in a quantitative analytics field such as Computer Science, Data and/or Business Analysis, Data Science, or another business-related subject area, or 5 years of related experience may be substituted in lieu of a degree.
• Strong knowledge of servers and infrastructure hardware components, including network switches, storage arrays, SAN, NAS, Firewalls, Backup systems, etc.
• Excellent experience with Microsoft platforms: O365, Azure, Azure AD, Teams, Exchange, etc.
• Experience with the setup and day-to-day management of VOIP phone systems.
• Strong knowledge of virtualization, VMWare, Hyper-V, or equivalent.
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Experience with scripting and automation tools.
• Experience with patching and software deployment.
• Proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• Strong critical thinking and problem-solving skills.
• Excellent customer service skills and interaction capabilities with internal and external customers.
• Experience identifying and implementing innovative ways to address business problems and solutions.
• Experience developing business deliverables that leverage business intelligence platforms, data management platforms, and SQL-based languages (MSSql, MySql, Tableau, etc.).
• Experience utilizing ODBC, SQL Queries, and data visualization tools such as Excel and PowerBI.
• Demonstrable ability to build business knowledge through significant partnerships at the individual contributor, leadership, and EMG levels.
• Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.
• Demonstrated ability to embed intuitive storytelling within business intelligence solutions.
• System administration and IT certifications in Microsoft or other network-related fields are a plus.
• Ability to work with minimal supervision.

Preferred Experience & Qualifications:

• 5+ years of experience in systems administration environment for on-premises and cloud-based servers and applications.
• Data Analytics or functional business experience within the respective industry of responsibility (i.e., Power, Energy, Engineering).
• Intermediate SQL skills.
• Advanced knowledge to influence relevant data, information, and application architecture decisions.
• A+, Server+, Security+, and Microsoft certifications.

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