Warehouse Operations Manager Job at Wizard Studios, Queens, NY

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  • Wizard Studios
  • Queens, NY

Job Description

WHO WE ARE

Wizard Studios is a national event production company whose unique and award-winning special event visioning, design, and implementation abilities are sought after by the Fortune 500, Non-Profits, Marketing, Advertising, and PR Agencies, political campaigns, and venues. We take simple but elegant ideas or complex concepts and manifest them into highly crafted yet scalable public and private events. Our firm maintains a lifelong belief in the power of special events as the most effective means to engage, inspire, and inform people who come together and experience our productions. It is through opportunities to share common cultural, recreational, or educational activities that connect the participants, exposing them to new concepts, experiences, and venues.

CHIEF OBJECTIVES OF THIS POSITION

As the Warehouse Manager for our dynamic event company, you will play a crucial role in ensuring the smooth and efficient operation of our warehouse activities. You will be responsible for overseeing daily warehouse operations, managing inventory, coordinating logistics, and ensuring a high standard of customer service. Your proactive approach, organizational skills, and leadership abilities will contribute to the success of our team and the satisfaction of our clients. Reports to: Director of Operations. Reporting Responsibility: Operations, & Production. Essential Job Functions and Responsibilities:
  • Plan inbound and outbound truck packs to ensure on-time deliveries and create maximum efficiency.
  • Ensure all required AV equipment or fabricated objects are properly pulled and loaded for each order.
  • Supervise and assist with order pulls and truck loads/unloads.
  • Be the point of contact for active pull sheets.
  • Work with the Inventory Specialist to ensure Flex inventory software and physical inventory are accurate.
  • Work with the Inventory Specialist to ensure pull sheets/manifest are properly closed out.
  • Follow and supervise all quality control procedures
  • Ensure the warehouse is clean at the end of each day and deep cleaning is done as needed.
  • Ensure that any safety concerns in the warehouse are quickly addressed and resolved.
  • Ensure that the grounds including the parking lot of the building are maintained and any safety issues are addressed and resolved as quickly as possible.
  • Assist with the coordination of trash removal building.
  • Keep all truck and driver-required documentation up to date.
  • Assist with the maintenance of the vehicles
  • Assist with rental vehicle reservations, issues, and returns.
  • Coordinate with coordinators, project managers, and other operational staff on rental order fulfillment and returns.
  • Facilitate same-day orders and equipment quick turnarounds.
  • Create and manage daily/weekly/monthly tasks and reporting to ensure the smooth functioning of the warehouse and KPI’s
  • Forecast and anticipate upcoming staffing and trucking demands on a 30, 60- and 90-day basis.
  • Provide management, supervision, and leadership of 10-20 employees.
  • Anticipate warehouse problems/issues and actively work to prevent them.
  • Optimize warehouse layout for efficiency and effectiveness.
  • Maintain stock of warehouse supplies and consumables.
  • Serve as the point of contact for all project managers, via Slack, phone, or email for order-related issues and questions.
  • Provide daily direction and accountability to warehouse employees to ensure warehouse work is completed within the time allotted.
  • Coordinate personnel schedules for warehouse associates and drivers to meet business demands.
  • Allocate warehouse personnel resources.
  • Provide training to warehouse team members.
  • Assist in conducting annual employee reviews and discipline.
  • Assist in hiring efforts to include recruitment, interviews, and onboarding.
  • Assist in the development of policies and procedures to increase workplace efficiency.
  • Ensure that the Director of Operations is up to date on all information regarding the warehouse.
  • Stay current on modern technology and industry trends.
  • Manage multiple projects simultaneously under strict deadlines.
  • Assist or manage other projects as needed.
  • Demonstrate and support a safe working environment.
  • Work some weekends and after-hours as needed.
Qualifications and Skills:
  • Any combination of education, experience, and training equivalent to graduation from high school or a GED.
  • Great communication and problem-solving skills
  • Highly organized and efficient
  • Possess working knowledge/experience in staging setup and operational logistics.
  • Possess at least five (5) years of experience in AV, rental, event production, or warehousing
  • Quality focus
  • Demonstrated supervisory/management experience.
  • Must be able to lift 50 pounds.
  • Excellent time management and macro view of workflow.
  • Ability to follow processes and direct others.
  • High attention to detail and strong organizational skills.
  • Prior experience with Slack, Flex Rental Solutions, and Google Workspace
  • Able to multitask, prioritize, and manage time effectively
We have designed and built our culture around a set of core values. We look for candidates who embody those values and will help bring them to life through their work. As part of the interview process, we share those values with candidates and actively search for people who will thrive in our environment. OUR PURPOSE: Wizard Studios exists to produce events and create experiences that leave an enduring impression on you and your audience. OUR MISSION: Consistently delivering services and experiences that turn our customers into evangelists for our brand. OUR VISION: Passion-fueled service crafting magical experiences.

OUR CORE VALUES:

WORKING TOGETHER – Teamwork maximizes our collective impact to inspire, challenge, and support each other to be our best and sustain our efforts. INNOVATION – Provide unique solutions that support our client’s vision. ZEST – Passion makes Wizard Studios a dynamic and engaging place to work. ACHIEVEMENT – Anticipate people’s expectations and strive to consistently over-deliver on our promises. RESPECT – Communication kindly delivered and openly received. DEPENDABLE – Don’t just solve problems, work to actively prevent them! *Wizard Studios is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please visit for more information.

Job Tags

Full time, Flexible hours, Weekend work,

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